Why is My Refrigerator Water Dispenser Not Working?

Is the water dispenser on your refrigerator not working? If not, you can attempt to solve the problem on your own or call Speedy Appliance Repair for professional refrigerator repair.

There are a lot of reasons for a water dispenser in a refrigerator to not work anymore. Again, some suggestions might sound a little strange. However, something as simple as an on/off switch has been the culprit in the past. Be sure to review the more obvious potential issues prior to proceeding with complicated refrigerator repair. Let’s start to tackle this appliance repair problem and see all of the solutions we can reference for a broken water dispenser on a refrigerator.

The cause of a broken water dispenser is commonly either an installation issue, a filter problem or frozen water lines:

New Refrigerator Installation Problems

You just installed a brand new refrigerator for your kitchen with a water dispenser, but it is broken. The water dispenser must be hooked up to the water line. That might be the reason for the problem.

If your brand new refrigerator is replacing an old refrigerator that didn’t include an ice maker or water dispenser, there is a possibility that you do not have a functioning water line running to this area of the kitchen. Most of the time a water line is usually run from under a home either in a basement or crawl space. You can buy this type of water line at almost any home repair store and they’re very easy for the typical homeowner to install. Typically they have come with a built-in water shut-off valve, which is necessary so that if you need to relocate the refrigerator, you can shut off the water.

If you have a connected water line, is the valve on? The valve handle should be lined up with the hose. And, is water going through the pipe you have installed to connect the water line? Obvious and basic questions, but items that need to be accounted for.

If you had to remove the doors during installation the water dispenser might not be plugged in. Review the manual to find the wire harness for the particular model of refrigerator. Be sure that it is plugged into the refrigerator.

When the water line is hooked up, usually there’s air in the water line. So, lifting and lowering the dispenser control on the refrigerator to get the air out is needed.
Filter Issues

On some models, there are different filters. These filters can “expire”, become clogged or freeze. All of the filters are based on the model and type of refrigerator. If your filter is clogged it might cause slow filling or no flowing period. It’s suggested that your filter should be replaced every 6 months. Changing filters can be difficult. If you run into hiccups, go online or call us and find the right process to replace a filter.

One recommendation is to fill up the water filter with water before installation. A lot of time the water filters need a long time to fill up, which might lead you to think the water dispenser on the refrigerator isn’t working right. You will want to read the owner’s manual if nothing is working. To ensure it is not air trapped in the water lines, we recommend to depress the dispenser lever for around 5 minutes.

A frozen water tank might also be the reason for the issue as well in some models. If the tank is frozen it will begin to leak onto the food bins. Minimal food inside of the fresh food bins can cause freezing.

ADDITIONAL REFRIGERATOR RESOURCES